Privacy Policy

This Privacy Policy explains how Crazy Time in Bangladesh (“we”, “us”, “our”) collects, uses, stores, shares, and protects personal information when you visit or use this website and its content. Effective date: April 17, 2026.

Overview and scope

This page applies to information processed through this website and related communications. It does not cover third-party websites or services that may be linked from our pages. For general site access, please return to Crazy Time Bangladesh and review any additional notices shown on specific pages.

Information we collect

We may collect information you provide directly, information collected automatically when you use the website, and information received from service providers (where applicable). Categories can include:

Contact details you submit (such as name and email address) when you message us or request support.
Message content you send to us, including attachments and any information you choose to include.
Device information such as device type, operating system, browser type, and language settings.
Log data such as IP address, approximate location derived from IP, timestamps, referring/exit pages, and pages viewed.
Usage data such as interactions with site elements, time spent on pages, and navigation paths.
Cookie and similar technology data used to remember preferences and measure site performance.
Security-related data used to prevent fraud, detect abuse, and protect the website.
Consent choices you make (for example, cookie preferences where available).
Information you provide in surveys, feedback forms, or site improvement questionnaires (if offered).
Technical identifiers such as approximate geolocation, session identifiers, and diagnostic data.
Information about how you reached the site, such as marketing campaign parameters (where used).
Error reports and performance metrics to help us maintain and improve reliability.
Preferences you set on the website (for example, display or language preferences, when available).
Records of your requests and our responses for customer support and compliance purposes.
Any other information you voluntarily provide while using the site or contacting us.

We do not intentionally collect sensitive personal information. Please do not send sensitive data (such as national identification numbers, financial account details, or health information) via email or forms unless specifically requested for a legitimate purpose.

If you include sensitive information in a message, you do so at your own discretion.
We may redact or delete sensitive information where it is not required to address your request.
We may request alternative verification methods if needed for security.
If you believe you have shared sensitive data by mistake, contact us promptly so we can assist.

How we use your information

We use the information we collect for purposes that are consistent with providing and improving the website and communicating with users. Typical purposes include:

To operate, maintain, and deliver the website and its features.
To respond to inquiries, requests, and support messages.
To personalize content and remember your preferences (where available).
To monitor performance, analyze traffic, and understand how visitors use the site.
To debug, troubleshoot, and improve functionality and user experience.
To protect the website, users, and our rights by preventing fraud and abuse.
To enforce our terms, policies, and comply with lawful requests.
To measure the effectiveness of content and website updates.
To manage consent preferences and cookie settings (where applicable).
To keep internal records of communications and actions taken.
To detect security incidents and protect against malicious activity.
To maintain backups and ensure business continuity.
To comply with accounting, auditing, and legal obligations where required.
To improve content relevance for visitors in Bangladesh and other regions.
To evaluate and improve accessibility and usability.
To communicate important notices about changes to the website or this policy.
To carry out any other purpose described to you at the time of collection.

Where required, we rely on consent (for example, for certain cookies) or other appropriate legal bases, such as legitimate interests in operating a secure and functional website, or compliance with legal obligations.

We do not sell your personal information as commonly understood (i.e., exchanging it for money). If we introduce practices that materially change how we share information, we will update this page.

Contacting us about privacy

If you have questions, requests, or concerns about this Privacy Policy or how we handle your information, contact us at [email protected]. Please include enough detail for us to understand and address your request.

We may need to verify your identity before responding to certain requests, for example where access, correction, or deletion of information is involved.

Cookies and similar technologies

We use cookies and similar technologies (such as local storage and pixels) to help the website function, remember preferences, understand usage, and improve performance. Cookies are small text files stored on your device by your browser.

Cookies used on this website may fall into the following categories:

Essential: Required for basic site functionality, security, and network management.
Preferences: Help remember choices you make, such as language or display settings (where available).
Analytics: Help us understand site traffic and usage patterns so we can improve content and performance.
Security: Assist with detecting suspicious activity and protecting the site and users.

You can control cookies through your browser settings, including blocking or deleting existing cookies. Note that disabling certain cookies may affect how the website functions.

Where a consent mechanism is available, you can also adjust your preferences through the options presented on the site.

Sharing and disclosure of information

We may share information with trusted service providers that help us operate the website (for example, hosting, analytics, security, and communications tools). These providers are permitted to process information only for the services they provide to us and must follow appropriate confidentiality and security obligations.

We may disclose information to comply with applicable laws, regulations, lawful requests, or legal processes; to protect the rights, property, or safety of users, the public, or our operations; or to investigate and prevent fraud, security issues, or abuse.

If we are involved in a business transaction (such as a reorganization, merger, acquisition, or sale of assets), information may be transferred as part of that transaction, subject to appropriate safeguards.

We may share aggregated or de-identified information that cannot reasonably be used to identify you, for example for reporting and analytics.

We do not publish your private messages or contact details on the website. Any publication of user-submitted content would occur only where clearly stated and with appropriate controls.

When third-party links or embedded content are present, those third parties may collect information independently under their own policies. We recommend reviewing their privacy notices.

Data retention

We retain personal information only for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required or permitted by law. Retention depends on the type of data and why we collected it. If you want us to review or delete information associated with your communications, contact [email protected] and we will evaluate your request.

Your rights and choices

Depending on your location and applicable laws, you may have rights to request access, correction, or deletion of certain personal information, or to object to or restrict certain processing. To submit a request, email [email protected] and describe what you would like us to do.

International transfers

If you access this website from Bangladesh or another country, your information may be processed in jurisdictions where our service providers operate. We take reasonable steps to ensure appropriate safeguards are in place for cross-border transfers. For questions, contact [email protected].

Security

We use reasonable administrative, technical, and organizational measures designed to protect information against unauthorized access, loss, misuse, alteration, or disclosure. However, no website or transmission method can be guaranteed to be 100% secure, and you use the site at your own risk.

Children’s privacy

This website is intended for a general audience and is not directed to children. We do not knowingly collect personal information from individuals under the age required by applicable law to provide valid consent.

Not intended for minors: If you are under the applicable age of consent, please do not use the site or provide personal information.
Parental request: A parent or guardian who believes a child has provided information may contact us.
Removal: When we become aware of such information, we will take reasonable steps to delete it.
Contact: Requests should be sent to [email protected].

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. The updated version will be posted on this page with the effective date shown at the top. Effective date: April 17, 2026.